The Carer Navigator service supports friends and families who have a loved one admitted to Airedale General Hospital and Bradford Royal Infirmary. We have a team of staff, called Carer Navigators, who are dedicated to supporting people who are looking after a relative or friend in hospital.

You may not think of yourself as a carer, but you probably are. A carer is someone who provides unpaid help and support to a family member or friend who could not manage otherwise.

What Carer Navigators can offer:

We offer a range of information and support for carers. These include:

• Help you be recognised as a carer and support you where you have concerns.
• Support in meetings around discharge from hospital (we can attend meetings with you, if you feel you need us to be there).
• Support with organising social and personal care.
• Help with emergency planning.
• Tell you about carer benefits and assessment entitlements.
• Support with form filling and which services can help.
• Support you the carer in group sessions.
• Be someone the carer can talk to.
• Connect you to other services, including Carers’ Resource services such as the Carer Card and Advice Line.
• Let you know where you can get help after returning home.
• A community-based worker can support you once the person you care for has been discharged from hospital.

Support for NHS staff and patients:

If you are a professional working in hospital and asking yourself the following questions:

• Is the person ready for discharge?
• Do you have any concerns about their return home or how they or their carer will manage after leaving the hospital?
• Could residential care be an option?

Then a Carer Navigator could be just the support you and your patients need.

You can also call us: 01274 925606

Or you can email us at: carernavigators@carersresource.org